With the last review by the Case Owner complete, the DSAR is ready to be completed and the result automatically sent to the customer. The last step in our DSAR Tutorial will be demonstrating how the completed request can be viewed by the customer.
There are two ways for the customer to be informed of the Request completion.
To access the DPM as a customer, login with the user information that was used for submitting the request.
Click Login.
The Customer Dashboard displays. The user can access the Requests List by clicking the View Requests button, or by selecting Requests List from the menu on the left side of the screen.
Observe the information that is provided to the customer, including the full request timeline on the left side of the screen.
With the last review by the Case Owner complete, the DSAR is ready to be completed and the result automatically sent to the customer. The last step in our DSAR Tutorial will be demonstrating how the completed request can be viewed by the customer.
There are two ways for the customer to be informed of the Request completion.
To access the DPM as a customer, login with the user information that was used for submitting the request.
Click Login.
The Customer Dashboard displays. The user can access the Requests List by clicking the View Requests button, or by selecting Requests List from the menu on the left side of the screen.
Observe the information that is provided to the customer, including the full request timeline on the left side of the screen.