Create a new Flow using the following steps:
The Flows List screen displays.
The New Flow dialog box displays.
You can now begin adding Stages to this new Flow, and under each Stage, add Tasks that build the sequence of events to fulfil the Request.
Click the button to add the first Stage. The Add a Stage dialog box displays.
Enter the Stage Name and Stage Description. The first Stage we create in this tutorial is called Case Opening, where we will add Tasks that validate the Request, get the customer identification, and notify the customer about the case opening.
Once you save the information, the Flow screen is updated to display the new Stage:
In the next steps, you will create the Tasks that perform the actual fulfilment Flow for a specific DSAR Request.
Create a new Flow using the following steps:
The Flows List screen displays.
The New Flow dialog box displays.
You can now begin adding Stages to this new Flow, and under each Stage, add Tasks that build the sequence of events to fulfil the Request.
Click the button to add the first Stage. The Add a Stage dialog box displays.
Enter the Stage Name and Stage Description. The first Stage we create in this tutorial is called Case Opening, where we will add Tasks that validate the Request, get the customer identification, and notify the customer about the case opening.
Once you save the information, the Flow screen is updated to display the new Stage:
In the next steps, you will create the Tasks that perform the actual fulfilment Flow for a specific DSAR Request.