Submit a First Request

The first action is to submit an initial DSAR Request. The data collected by this request is used to demonstrate the information DPM would collect about your customer prior to any change.

Note: In the previous steps of this tutorial, you may have already submitted a DSAR request for Anabelle Deleon, and recieved as a result the PDF containing the data for this customer as they are now in the source systems. If so, you can skip this step of the first request and move to the next Tutorial section: Change Your Data in the Source Systems

Click image under the CUSTOMER menu options, located on the left side of the screen.

The New Request screen displays.

image

Select a Regulation from the drop-down list. For this tutorial, we will select CCPA.

image

Select What Do You Collect About Me? under the "Request Type" section.

image

The What Do You Collect About Me? Request Type under the CCPA Regulation displays an email address entry field.

Complete the e-mail address requested on the right side of the form. Use a valid e-mail address so that you can receive the response of the DSAR request to review its content.

image

Click image to submit the Request.

Ensure Your Request was Marked Complete

Once the Request is submitted, the customer can access the Requests List using the menu option on the left of the screen and view the request progress.

Note: It may take a few minutes for the Request to be marked as Complete. You can follow the progress by viewing the status bar. When the status bar reaches its end and turns fully green, the Request is complete.

image

Previous

Submit a First Request

The first action is to submit an initial DSAR Request. The data collected by this request is used to demonstrate the information DPM would collect about your customer prior to any change.

Note: In the previous steps of this tutorial, you may have already submitted a DSAR request for Anabelle Deleon, and recieved as a result the PDF containing the data for this customer as they are now in the source systems. If so, you can skip this step of the first request and move to the next Tutorial section: Change Your Data in the Source Systems

Click image under the CUSTOMER menu options, located on the left side of the screen.

The New Request screen displays.

image

Select a Regulation from the drop-down list. For this tutorial, we will select CCPA.

image

Select What Do You Collect About Me? under the "Request Type" section.

image

The What Do You Collect About Me? Request Type under the CCPA Regulation displays an email address entry field.

Complete the e-mail address requested on the right side of the form. Use a valid e-mail address so that you can receive the response of the DSAR request to review its content.

image

Click image to submit the Request.

Ensure Your Request was Marked Complete

Once the Request is submitted, the customer can access the Requests List using the menu option on the left of the screen and view the request progress.

Note: It may take a few minutes for the Request to be marked as Complete. You can follow the progress by viewing the status bar. When the status bar reaches its end and turns fully green, the Request is complete.

image

Previous