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Representative User Interface Overview
A Customer Service Representative (CSR) that supports the DPM processes should be a user assigned to a corporate role mapped to the Representative DPM Application role. A Representative can:
- Search for previously submitted Requests.
- Search for Customers.
- Submit a new Request.
- Update customer's consent preferences.
Representative User Interface Overview
A Customer Service Representative (CSR) that supports the DPM processes should be a user assigned to a corporate role mapped to the Representative DPM Application role. A Representative can:
- Search for previously submitted Requests.
- Search for Customers.
- Submit a new Request.
- Update customer's consent preferences.
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