Representative User Interface Overview

A Customer Service Representative (CSR) that supports the DPM processes should be a user assigned to a corporate role mapped to the Representative DPM Application role. A Representative can:

Search for previously submitted Requests.
Search for Customers.
Submit a new Request.
Update customer's consent preferences.

Representative User Interface Overview

A Customer Service Representative (CSR) that supports the DPM processes should be a user assigned to a corporate role mapped to the Representative DPM Application role. A Representative can:

Search for previously submitted Requests.
Search for Customers.
Submit a new Request.
Update customer's consent preferences.